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Getting Started
After your institution is registered, invite users and learn the basics of Medicare EHR for your hospital or clinic.
12 Articles
Account & Users
Manage profiles, roles, permissions, and multi-location access controls.
18 Articles
EHR Features
Clinical documentation, orders, labs, pharmacy, and inpatient workflows.
24 Articles
Billing & Claims
Invoices, payments, revenue cycle, and claims submission best practices.
15 Articles
Integrations
Connect labs, imaging, HIE partners, and third-party applications via FHIR.
10 Articles
Security & Compliance
MFA, audit logs, HIPAA safeguards, backups, and enterprise SSO setup.
14 Articles
Popular Articles
View All ArticlesHow do I add a new provider to my organization?
Step-by-step instructions for inviting clinicians, assigning roles, and configuring provider profiles.
How to configure appointment scheduling settings?
Set clinic hours, provider templates, appointment types, and reminder preferences.
Understanding billing codes and claims submission
Learn how to map services to codes, validate claims, and track submission status.
How to set up EHR integrations with other systems
Connect labs, imaging centers, and partner systems using FHIR APIs and secure credentials.
Best practices for patient data security
Enable MFA, review access logs, and follow HIPAA-aligned workflows for your team.
Help Resources
User Guides
In-depth documentation for every module — from onboarding to advanced configuration.
View GuidesVideo Tutorials
Short walkthrough videos covering common tasks and new feature releases.
Watch TutorialsDownloads
Printable quick-start PDFs, import templates, and implementation checklists.
Browse DownloadsProduct Updates
Release notes, roadmap highlights, and what's new in the latest version.
See What's NewGet the Most Out of Medicare EHR
Explore our resources or reach out — we're here to help your organization succeed on the platform.